Online Assertiveness Skills eLearning Training Course

Our Online Assertiveness Skills eLearning training course will help you to communicate more confidently. It’s designed to provide the tools you need to be assertive while learning at your own pace.

Looking for our 1-day classroom based course? You will find this by clicking here

Our online Assertiveness Skills eLearning Training Course is delivered via our eLearning platform, part of our digital and online training website Skills Garage and will provide lots of tips and ideas to help you to communicate with confidence in both work and general situations.

Discover how to make simple changes to your language and overall communication style that will have a positive impact on others.

Get practical tips to take away and use immediately after the course.

What You Get

Access Anywhere, Anytime

Our Online Assertiveness Skills eLearning Training Course is delivered via Skills Garage, our eLearning platform. You can access the course from anywhere and on all devices and you can work at your own pace.

At Your Pace

This Online Assertiveness Skills eLearning Training Course takes around 1-day to complete. You can leave and come back whenever you like. No need to do the course in one go.

No Access Expiry

We’ll make regular updates to the content based on feedback. Your access will NEVER expire, meaning you can come back and do the newest bits as they are released.


Time to Complete
3.5 Hours

Access Length
No Expiry

Views Restrictons
No Restrictions

Click a Tab, Get More Details

Here’s all of the details you need about our Online Assertiveness Skills eLearning training course. We’re here to help if you have any other questions. You can see all of the ways to get in touch here.

This online eLearning assertiveness eLearning training course will provide the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others via our social eLearning platform, learn more about your individual communication style and that of others to help you deal with and reduce conflict.

Those who attend this Assertiveness Skills eLearning Course will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Know how to adopt their style based on the situation they are in
  • Have the confidence to challenge, push back, say no and ask for what they want without damaging relationships they have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Here’s what we cover in our Online Assertiveness Skills eLearning Training Course:

What is Assertiveness?

  • An introduction to what Assertiveness is and what it means
  • Why be assertive?
  • Describing assertive behaviour
  • Understanding what assertiveness is not

Passive, Aggressive and Passive Aggressive Behaviours

  • Identifying Passive, Aggressive and Passive Aggressive behaviours
  • Body language, language and words associated with assertiveness

Your Assertive Profile

  • How assertive, passive, aggressive and passive aggressive are you – your assertive profile
  • Review your results
  • What to do with them

Assertive Communication

  • Assertive attitude and behaviour
  • Assertive body language
  • Assertive voice and words

Assertiveness Toolkit


  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • Fogging
  • Positive and Negative Enquiry
  • Asking for what you want/need & I statements
  • Power Words
  • Saying No
  • Unhelpful Thinking Styles
  • Giving feedback and communicating your feelings

Other modules may be added in future. As your access never expires, you can come back as when they are released to do them.

Our online eLearning courses are delivered via our eLearning Platform, which is part of our virtual and online training services Skills Garage.

Our platform is easy to use, available via all devices and clear and easy to follow.

Our platform has a social element. This means that you can discuss the course and subject with others who are taking the course. This also includes our trainer to.

Once you sign up you access is instant. Your access never expires so you’ll be able to come back and view any new modules that get added to the course.

The reviews below are submitted by past delegates. If you would like to see more then please get in touch. We can pull together some feedback from our evaluation forms to help you make a more informed decision about this course.

There are no reviews to show for this course.

Please note. Our pricing is per person and not connection. As such, buying one space extends one licence to take the course. If we suspect that more than one person is using a licence when only one licence has been purchased, we reserve the right to terminate the account without refund.

Please buy the correct number of licences for those taking the course.